FREE SHIPPING ON ALL U.S. ORDERS

Help Center

Frequently Asked Questions

Design & Production, Shipping and Refund FAQs

CAN I MAKE REVISIONS BEFORE YOU PRINT THE PORTRAIT?

HOW MANY TIMES CAN I REVISE MY PORTRAIT?

HOW DO I KNOW IF MY PHOTO IS GOOD ENOUGH TO USE?

DO YOU JUST DO DOGS AND CATS?

DO YOU OFFER PORTRAITS FOR MORE THAN TWO PETS?

HOW DO YOU PRODUCE THE PORTRAITS?

DOES MY PHOTO HAVE TO HAVE A BLANK BACKGROUND?

IS IT OKAY IF MY PET PHOTO IS BLACK AND WHITE?

HOW LONG DOES IT TAKE FOR ODERS TO BE FULFILLED?

WHAT PARTS OF THE WORLD DO YOU SHIP TO?

IF I PURCHASE A PORTRAIT, WILL MY CREDIT CARD NUMBER AND PERSONAL INFORMATION BE SECURE?

WHAT IS THE RETURN POLICY?